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Home > Troubleshooting wireless connectivity: Step 5 |
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Troubleshooting wireless connectivity: Step 5 |
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| 25 Sep 2006 | SearchNetworking.com |
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Once you know you have a valid IP address, use the "ping" command to verify reachability. From a Command Window on the wireless
host, ping the router's LAN IP address (e.g., type in "ping 192.168.1.1"). Ping replies mean success; timeouts mean failure. If
pinging the router is successful, then ping another host on your customer's LAN. If you can ping the router but not the host, go
to step 6. If both pings fail, skip to step 7.

Troubleshooting wireless connectivity

Step 1: Recheck
physical connections
Step 2: Verify
wireless adapter connection
Step 3: Verify
router's LAN port activity
Step 4: Check
wireless adapter's IP address
Step 5: Verify
reachability
Step 6: Check
firewall connection
Step 7: Verify that
the adapter is associating with the wireless router
Step 8: Find and fix
a wireless security parameter mismatch
Step 9: Debug 802.1X
Step 10: Fix an
802.1X EAP mismatch or credential problem
Step 11: RF
interference and roaming
About the author
Lisa Phifer is vice president of Core Competence Inc., a consulting firm specializing in network security and management
technology. Lisa has been involved in the design, implementation and evaluation of data communications, internetworking, security
and network management products for nearly 20 years. She teaches about wireless LANs and virtual private networking at industry
conferences and has written extensively about network infrastructure and security technologies for numerous publications. She is
also a site expert to SearchMobileComputing.com and SearchNetworking.com.
This tip originally appeared on SearchNetworking.com.
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