Centralization and decentralization are complicated topics. Neither is always
the right solution. Technical issues, such as server administration, as well as
nontechnical issues, such as organizational structure, can be centralized or
decentralized.
More on network design
Click here to download a PDF version of this chapter. For more information on this topic, see our FAQ guide on designing networks for speed and reliability.
Both topics are about making changes. When making such pervasive
changes, we recommend that you consider these guiding principles: know
what specific problem you are solving; understand your motivation for making
the change; centralize as much as makes sense for today; recognize that
as in rolling out any new service, it requires careful planning; and, most
important, listen to the customers.
It is useful to learn from other people's experiences. The USENIX LISA
conference has published many case studies (Epp and Baines 1992;
Ondishko 1989; Schafer 1992b; and Schwartz, Cottrell, and Dart 1994).
Harlander (1994) and Miller and Morris (1996) describe useful tools and the
lessons learned from using them.
Centralizing purchasing can be an excellent way to control costs, and our
example showed that it can be done not by preventing people from getting
what they want, but by helping them make purchases in a more cost-effective
manner.
We ended with a discussion of outsourcing. Outsourcing can be a major
force for centralization and will be a large part of system administration for
a very long time, even under different names.
Centralization Rules of Thumb Every site is different, but we have
found that, as an informal rule of thumb, centralization of the following
services is preferred once a company grows large enough to have multiple
divisions:
Reproduced from the Addison-Wesley Professional book The Practice of System and Network Administration, 2nd Edition, by Thomas A. Limoncelli, Christina J. Hogan and Strata R. Chalup. ISBN 978-0321492661. Copyright 2007, Addison-Wesley Professional. Reproduced by permission of Pearson Education Inc., 800 East 96th St., Indianapolis, IN 46240. Written permission from Pearson Education Inc. is required for all other uses.
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