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VoIP implementation and management study guide
Use our VoIP implementation and management study guide to quiz yourself and bolster your knowledge of IP voice. Study Guide
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How to provide VoIP services and generate new leads
If you provide VoIP services, your business has the potential to add new features to your clients' communications systems, as compared to providing traditional TDM-based systems. Learn how providing VoIP services could be a great way to increase your... Feature
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VoIP implementation best practices for systems integrators
Now that you've learned the benefits of VoIP and how to sell it, it's time to learn the best practices for VoIP implementation. Check out part three of our Hot Spot Tutorial and learn about practices from pre-assessment to deployment. Feature
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The benefits of VoIP
VoIP's features can save your customers money and integrate with other services to round out your sales and service options. Learn about the benefits of VoIP, from cost efficiency to customer satisfaction. Feature
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Top five VoIP tips for service providers
VoIP is in high-demand but requires significant legwork from VARs and SIs, as it is subject to the rules of the Internet. Here are SearchNetworkingChannel.com's top five tips for VoIP service providers, including advice from basic setup to advanced s... Top Tips
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Productivity, not savings, big winner for FMC
Adding mobile VoIP services to fixed VoIP services delivers increased productivity in addition to cost savings, according to a recent survey. The survey also found that productivity increases stemming from fixed/mobile convergence (FMC) were a more a... Executive Briefing
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Network Physics Partner Program Checklist
An overview of Network Physics' partner program features. Partner Program Checklist
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Avaya Partner Program Checklist
An overview of Avaya's partner program features. Partner Program Checklist
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Western Europe Leads in Voice-Enabled DSL Gateways
A principal analyst discusses the growth of VoIP in European markets. Executive Briefing
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VoIP drivers
According to a survey, VoIP adoption is growing amongst businesses of all sizes, but reliability and voice quality are the second and third biggest barriers to deploying IP voice. Executive Briefing
- See More: Essential Knowledge on VoIP Management and Quality of Service (QoS)
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Think you can't make digital signage sales?
When video wall technology was expensive it was hard to sell. But selling digital signage has dropped in cost and many companies are now eager to replace static signs. Channel Chat | 07 May 2012
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Five tips to deploying a unified communications solution
When it comes to deploying a unified communications solutions, building a network is only half the battle. The rest is about showing users how UC can make their lives better. Channel Chat | 19 Mar 2012
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Survey shows enterprise video conferencing of interest but not deployed
Companies see the advantages of enterprise video conferencing but are hesitant to deploy the technology. Partners can help change that, survey results show. News | 27 Feb 2012
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Performance, bad planning slow VoIP sales more than security, VARs say
Malware and hackers are a threat to VoIP networks, but underestimating the impact of pest applications and multi-person phone conversations can be worse. Article | 23 Feb 2007
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How to unify a network when the company keeps expanding and the WAN doesn't work
Navigant Consulting had to build a unified communications net from scratch --- while the company kept acquiring other businesses and a telco let the project team down. Article | 19 Jan 2007
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Managed-care company nails rush-migration to VoIP
Molina Healthcare improves customer service, saves phone costs, saves maintenance costs and eliminates can't-route-call headaches with six-month migration to a Cisco VoIP network. Article | 10 Jan 2007
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VoIP user experience tested
Most VoIP monitoring is focused on quality of service, but one new company is taking a different tack and looking at the quality of experience. News | 19 Sep 2006
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What it takes to sell enterprise social networking software
Channel partners will have to show customers how to integrate enterprise social networking tools into their existing communications applications in order to make a sale. Tip
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Offering managed VoIP services: Opportunities for MSPs and VARs
Offering managed VoIP services is a boon for MSPs and VARs as enterprises learn they need a diverse set of management tools and staff to manage multi-vendor environments. Tip
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Do you lack unified communications software skills?
Networking partners often lack the unified communications software skills to make the technology pop. Tip
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Top networking book excerpts of 2007
These chapter downloads were the most popular with networking service providers in 2007, covering topics such as how to troubleshoot IP connectivity, IP quality of service and frame relay traffic shaping. Tip
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Open-sourced IP PBX software for small business: Packaging options
Open-source based IP PBX software for small business continues to present opportunities for VARs, including two packaging options. One is to install IP PBX software from a vendor, and the other is to install preconfigured hardware and software. Eithe... Tip
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IP quality of service: Three-step implementation
IP quality of service is becoming increasingly important as customers add bandwidth-intensive services and applications to their networks. Value-added resellers (VARs) and systems integrators who can troubleshoot and improve suboptimal performance in... Tip
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VoIP network security offers new challenges for resellers
As more companies adopt VoIP communications, network consultants, value-added resellers (VARs) and their customers will be faced with increasingly difficult security challenges. From VoIP-specific hardware and equipment to new protocols, careful plan... Tip
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Citrix server and gateway integration for VoIP
Systems integrators hoping to integrate Citrix servers and gateways for use with VoIP over a VPN should be aware of this strategy's potential problems. This tip analyzes some of those weaknesses, including call and performance degradation and how cus... Tip
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VoIP migration made simple with hybrid PBXs
Voice over IP offers many advantages for its users. However, systems integrators and value-added resellers (VARs) are going to have a hard time convincing customers to tear out an existing phone system. Here we learn about the hybrid PBX option that ... Tip
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Attacks on VoIP to increase
As an emerging technology, VoIP has yet to fall victim to major spam, phishing and toll fraud abuse. However, as IP communications slips into the mainstream, the incentive for attackers will grow. This tip gives advice from a number of industry exper... Tip
- See More: Tips on VoIP Management and Quality of Service (QoS)
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Think you can't make digital signage sales?
When video wall technology was expensive it was hard to sell. But selling digital signage has dropped in cost and many companies are now eager to replace static signs. Channel Chat
-
Five tips to deploying a unified communications solution
When it comes to deploying a unified communications solutions, building a network is only half the battle. The rest is about showing users how UC can make their lives better. Channel Chat
-
What it takes to sell enterprise social networking software
Channel partners will have to show customers how to integrate enterprise social networking tools into their existing communications applications in order to make a sale. Tip
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Survey shows enterprise video conferencing of interest but not deployed
Companies see the advantages of enterprise video conferencing but are hesitant to deploy the technology. Partners can help change that, survey results show. News
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Offering managed VoIP services: Opportunities for MSPs and VARs
Offering managed VoIP services is a boon for MSPs and VARs as enterprises learn they need a diverse set of management tools and staff to manage multi-vendor environments. Tip
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VoIP implementation and management study guide
Use our VoIP implementation and management study guide to quiz yourself and bolster your knowledge of IP voice. Study Guide
-
Do you lack unified communications software skills?
Networking partners often lack the unified communications software skills to make the technology pop. Tip
-
Top networking book excerpts of 2007
These chapter downloads were the most popular with networking service providers in 2007, covering topics such as how to troubleshoot IP connectivity, IP quality of service and frame relay traffic shaping. Tip
-
How to provide VoIP services and generate new leads
If you provide VoIP services, your business has the potential to add new features to your clients' communications systems, as compared to providing traditional TDM-based systems. Learn how providing VoIP services could be a great way to increase your... Feature
-
VoIP implementation best practices for systems integrators
Now that you've learned the benefits of VoIP and how to sell it, it's time to learn the best practices for VoIP implementation. Check out part three of our Hot Spot Tutorial and learn about practices from pre-assessment to deployment. Feature
- See More: All on VoIP Management and Quality of Service (QoS)
About VoIP Management and Quality of Service (QoS)
These VoIP management and quality of service (QoS) resources help value-added resellers, systems integrators and consultants eliminate the causes of echo and static on their customer's VoIP phones, identify quality issues such as packet loss and monitor VoIP services to ensure adequate call success rates and service assurance. You'll also learn how to test and troubleshoot VoIP networks to improve call quality and optimize live systems.