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Unified Communications and Unified Messaging


These unified communications and unified messaging tips help you implement these systems for business customers. Network consultants and systems integrators learn how to unify voice over IP (VoIP), email, voice mail and other applications for enterprises wanting to benefit from increased productivity and availability provided by unified communications or messaging. Also learn how to make your unified communications projects a success by properly setting customer expectations and identifying their needs.
IN THIS TOPIC:  EXPERT TECHNICAL ADVICE (8) , REFERENCE & LEARNING (8)

MUST READ
Cisco Unified Communications Manager Architecture - Introduction
TIP - This chapter excerpt from the book "Implementing Cisco Unified Communications Manager, Part 1" will focus on dealing with the architecture of Cisco Unified Communications Manager.
Is unified communications the answer for all my clients?
EXPERT ANSWER - Is unified communications the answer for all my clients? Are there alternatives to be considered?
Upgrades required for a successful unified communications deployment
TIP - Learn what network upgrades are necessary in terms of capacity, power and security before deploying unified communications.
How to provide business VoIP services
TIP - Learn the types of business VoIP services that you can provide to your customers.

  EXPERT TECHNICAL ADVICE: 1 - 3 of 8
Selling voice and unified communications (UC) consulting services
29 Jun 2009
TIP - Learn how to sell voice and UC consulting services in this chapter excerpt.
Hosted unified communications and collaboration services for MSPs
Submitted By: SearchNetworkingChannel.com | 22 Jun 2009
TIP - MSPs round out their portfolios with hosted unified communications and collaboration services.
MSPs and VARs: Offering unified communications services for the SMB
Submitted By: SearchNetworkingChannel.com | 15 Jun 2009
TIP - SMBs are seeking integrators and MSPs with the right mix of unified communications services.
VIEW ALL EXPERT TECHNICAL ADVICE ON UNIFIED COMMUNICATIONS AND UNIFIED MESSAGING

  REFERENCE & LEARNING: 1 - 3 of 8
A guide to selling managed services: VoIP and unified communications
Katherine Trost, contributor | 06 Jul 2009
GUIDE - In this guide to selling Managed VoIP and hosted UCC services, VARs can learn how to take advantage of new opportunities.
Cisco Unified Communications Manager review quiz
Cisco Press | 17 Jun 2008
CHAPTER EXCERPT - This section provides review questions on the material covered in the previous sections of the chapter excerpt.
Cisco Unified Communications Manager summary
Cisco Press | 09 Jun 2008
CHAPTER EXCERPT - This section summarizes and reviews the topics covered in this chapter excerpt of Cisco Unified Communications Manager.
VIEW ALL REFERENCE & LEARNING ON UNIFIED COMMUNICATIONS AND UNIFIED MESSAGING

SEE ALSO - Topics Related to Unified Communications and Unified Messaging: 
VoIP Implementation, VoIP Security, VoIP Standards and Protocols, VoIP Technology and Equipment, VoIP Management and Quality of Service (QoS)


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